I can’t be any more blunt than that. In less than one year, I’ve encountered three separate episodes of so-called regulatory holds on deposits that I’ve made via mobile banking or via a bank ATM into my Fifth Third account. A regulatory hold is essentially ten days of being without funds represented by the check. They claim that they’re protecting me from mythical bank fraud. The problem is that in each case, the issuing bank cleared the check the same or following day, leaving open the $64,000 question of where’s my money???? No one from the bank answered that question, but we all know where the money is, and it’s sitting in the coffers of the greedy bank earning interest for its account. I’ve had enough of that shoddy treatment.
If Fifth Third is what it purports to be, a large regional bank, and it wants to be a 21st century bank, it sorely needs to reexamine its mobile banking rules. But that doesn’t help me now. Three strikes and you’re out. Therefore, I’m done with Fifth Third in all capacities. I will not go back except to close my accounts. I am making it my mission to publicize the bank’s foolish and unnecessary actions.
Fifth Third’s mobile banking is clunky at best anyway. I used to bank at Wells Fargo and thought they were bad, but I was wrong. Expect to read this story in local news outlets because I owe it to the bank’s shareholders to point out the bank’s deficiencies. I bet you five dollars that no one from the bank will address any of this.